E°Customer Service

{"xsrfToken":"309ab486000905e345acd41b37c5c8f5404d2c90_lout","branding":{"id":"6","key":"cs","name":"E°Customer Service","portalBaseUrl":"/servicedesk/customer/portal/6"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/6b27bb85-93ad-4d35-b8b0-f2de50184756/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMGQ2MmI2MS1kN2M3LTQ2MTgtOWY5My1lNDM5NWRmMGJlYjkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjZiMjdiYjg1LTkzYWQtNGQzNS1iOGIwLWYyZGU1MDE4NDc1NiI6WyJyZWFkIl19LCJleHAiOjE3NDczODg2NjAsIm5iZiI6MTc0NzM4ODA2MH0.pV51RABwx9aUfUOJ_kQeGZLTjPRuCJ-kLB5nhkZSrTs&client=20d62b61-d7c7-4618-9f93-e4395df0beb9&mode=fit","logoId":"6b27bb85-93ad-4d35-b8b0-f2de50184756","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Willkommen bei der Hilfe","sharedPortalName":"Hilfe","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"en-GB":{"localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#231f1f","bannerMediaApiUrl":"https://api.media.atlassian.com/file/7e5b2bac-a8da-4a55-ac6a-49eec96be0e4/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMGQ2MmI2MS1kN2M3LTQ2MTgtOWY5My1lNDM5NWRmMGJlYjkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjdlNWIyYmFjLWE4ZGEtNGE1NS1hYzZhLTQ5ZWVjOTZiZTBlNCI6WyJyZWFkIl19LCJleHAiOjE3NDczODg2NjAsIm5iZiI6MTc0NzM4ODA2MH0.N8vnDFg1u7t6gcmTpc0ByKdqn44OJRP76JNfbC_inu0&client=20d62b61-d7c7-4618-9f93-e4395df0beb9&height=300&mode=fit","bannerMediaApiFileId":"7e5b2bac-a8da-4a55-ac6a-49eec96be0e4","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"6","key":"cs","projectId":10009,"serviceDeskId":6,"name":"E°Customer Service","description":"<p>Welcome! You can raise a E°Customer Service request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/6","reqTypes":[{"id":"28","name":"Development / Entwicklung","descriptionHtml":"","callToAction":"Development / Entwicklung","introHtml":"","icon":10512,"iconUrl":"https://as-eckelmann.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10512","groups":[7],"key":""},{"id":"25","name":"Incident / Störung","descriptionHtml":"","callToAction":"Incident / Störung","introHtml":"","icon":10545,"iconUrl":"https://as-eckelmann.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[7],"key":""},{"id":"27","name":"Repair request / Reparaturanfrage","descriptionHtml":"","callToAction":"Repair request / Reparaturanfrage","introHtml":"","icon":10520,"iconUrl":"https://as-eckelmann.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[7],"key":""},{"id":"24","name":"Service request / Serviceanfrage","descriptionHtml":"","callToAction":"Service request / Serviceanfrage","introHtml":"","icon":10541,"iconUrl":"https://as-eckelmann.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[7],"key":""},{"id":"26","name":"Spare part request / Ersatzteilanfrage","descriptionHtml":"","callToAction":"Spare part request / Ersatzteilanfrage","introHtml":"","icon":10513,"iconUrl":"https://as-eckelmann.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10513","groups":[7],"key":""}],"reqGroups":[{"id":7,"name":"Allgemein"}],"orderMapping":{"7":[24,25,27,26,28]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":6,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMGQ2MmI2MS1kN2M3LTQ2MTgtOWY5My1lNDM5NWRmMGJlYjkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwOSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDczODkyNjAsIm5iZiI6MTc0NzM4ODA2MH0.cJiZWREULwNY3SaLTkfvWfSqalTzlyXFsxQX4KmNCEA","targetCollection":"upload-project-10009","endpointUrl":"https://api.media.atlassian.com","clientId":"20d62b61-d7c7-4618-9f93-e4395df0beb9","tokenDurationInMins":20}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=as-eckelmann","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"309ab486000905e345acd41b37c5c8f5404d2c90_lout","baseUrl":"https://as-eckelmann.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://as-eckelmann.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"507374180","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"20d62b61-d7c7-4618-9f93-e4395df0beb9","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"99950a02e8e94734877f8ee8b4403a1d","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}